How to do disc-cleanup:-
Method-1 Creating shortcut
1. Right click on your computer home screen, Go to “new” in the list and select “Shortcut”.
2. After clicking on a shortcut, a command prompt window will open and type the command “cleanmgr.exe” in it and name as you like to remember it as a disc clean up shortcut button.
3. Then an icon will appear on your home screen, click on it and select required disc to clean up. (Normally Software’s gets installed on DRIVE:C which is default here).
4. Then a list of folders will appear, select temp folder, recycle bin and proceed to clean up the disc.
Meanwhile, watch this video to follow above steps for a disc cleanup.
It takes sometime if the computer have too many junk files to cleanup.
If you have a different issue, we are welcome to investigate and provide a relevant solution. Here are few things which we can try to resolve this issue.
1. The first attempt is to check if there is any previously installed program with the same version.
That needs to be removed and then the installation should be commenced from the beginning.
2. If we don’t see any previously installed similar programs, it is recommended to run a network check through command line.
The command prompt should be opened using the administrative permissions and then network command which needs to be executed as follows.
Nslookup office365.com
Irrespective of the version of your office program, it is a very common line to check the status of your previously installed office program.
